Washing & Care
- Machine wash cold with like colors.
- Only non-chlorine bleach.
- Lay flat to dry.
WHERE CAN DELIVER THE PACKAGE TO?
We can ship to most countries in the world, covering North and South America, Europe, Asia, Africa, Oceania, and more, over 200 countries & regions.
Countries not shipped to include:
Aland Island, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, China Mainland, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories Of N.Africa, Yemen, YUGOSLAVIA, Zaire.
HOW DOES SHIP YOUR ORDER?
After placing an order, you will receive a product information confirmation e-mail;
After the payment, you will receive a successful payment confirmation e-mail;
After the order is shipped, you will receive a shipping information confirmation e-mail, contains tracking number, you can check the shipping state with the tracking number in https://www.17track.net/en or http://www.track718.com/en
We offer stunning products according to the latest fashion and the highest quality.
Insured shipping: every order includes real-time tracking details and insurance coverage in the unlikely event a package is lost or stolen in transit.
14-day return policy: if your order arrives damaged or defective, you have 14 days to request a return.
Customer Support: we have a team of live support staff ready to help you and answer your questions within 72 hours, 7 days a week.
Secure Payments and Information: We use SSL Secure encryption to protect your personal and financial information 100%.
Thank you for shopping at Klutv.
Our shipping of choice is 4PXYanwen/Yuntu, which is the fastest shipping in the world.
Express delivery date takes 7-20 business days (US)
How long does shipping take?
Shipping to Destinations Delivery Time:
US/Canada/Europe Shipping: 7 - 20 Business Days
All Other Countries: 10 - 25 Business Days
100% Delivery Guarantee. We have a 30 day return policy. See Shipping and Returns for more details . Also, make sure all original labels are on, original packaging is intact, and there are no signs of wear on any shoes. Be sure to check out the Engagement FAQ section for more details on the engagement return policy. Any questions or assistance, please email or leave us a message.
Please contact us via email at [email protected]
We generally respond within 24-48 hours of your inquiry.
Please check our FQA page and/or Terms of service page ,before contacting us in regards to general questions.
If you have a product question, please see if the product description has the information before emailing us.
If you have a question about your receiving your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.
If you have a question about switching items,Please provide us with an order number.